Privacy Policy

At Coastline Projects Group Pty Ltd, we value your privacy and are committed to protecting your personal data when you use our online platform and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws.

Information We Collect

We collect and process the following types of personal information to provide and improve our services:

• Contact details, such as name, postal address, phone number, and email address;
• Details related to construction projects, including project specifications and related documentation;
• Payment and billing information where applicable;
• Information provided through correspondence and enquiries on our platform;
• Technical data such as IP addresses and browsing activity on our site to enhance your experience.

How We Use Your Information

Your personal data is used to:

• Deliver and manage construction and project management services;
• Communicate with you regarding enquiries, quotes, contracts, and project updates;
• Process payments and manage accounts;
• Comply with legal and regulatory obligations;
• Improve our online platform and services through website analytics;
• Protect the security and integrity of our systems and services.

Legal Basis for Processing

We rely on several legal bases to process your personal data, including your consent, the necessity for contract performance, compliance with legal obligations, and the legitimate interests of providing and improving our services.

Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Trusted subcontractors and partners involved in your construction or project management;
• Regulatory authorities as required by law;
• Service providers who assist us in operating our platform, such as IT support and payment processors, under strict confidentiality obligations.

Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. Our team is trained to uphold confidentiality and data protection standards.

Retention Period

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal and accounting requirements.

Your Rights

Depending on your location and applicable laws, you have the right to:

• Access the personal data we hold about you;
• Request correction or deletion of inaccurate or incomplete data;
• Withdraw consent where consent is the legal basis for processing;
• Object to or restrict certain processing of your data;
• Receive your data in a portable format where applicable;
• Lodge a complaint with a supervisory authority if you believe your rights have been violated.

Cookies and Tracking

Our online platform uses cookies and similar technologies to improve usability and analyse site performance. You can adjust your browser settings to manage or block cookies, though doing so may affect your experience.

International Data Transfers

Any transfer of personal data outside Australia is conducted in compliance with applicable data protection laws, ensuring adequate safeguards are in place.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in regulations or our practices. We encourage you to review it regularly for any updates.

Contact Information

If you have questions or concerns regarding your personal data or this Privacy Policy, you can contact us at: